Frequently Asked Questions
What are your opening hours?
9:00am - 5:00pm
9:30am - 5:00pm
9:00am - 4:00pm
Do I need to know my prescription when visiting?
If you're an existing patient, don't worry as all prescription records are kept on file so there is no need for you to remember it.
If you're a new patient however, we may have to undergo an eye exam to determine your prescription, unless you have an in-date, valid prescription from a qualified practitioner. We may also be able tell the prescription from an existing pair of spectacles so that we can still determine whether your eyes have changed or not.
We receive many patients who are unsure about their eye health. If you feel like you need more information regarding your eye examination, glasses, contact lenses or prescription please don't hesitate to get in touch with our practice.
Our members of staff will be more than happy to discuss any issues you may have.
Have another query?
How often should I have my eyes examined?
If you are:
Aged 15 or below - once every year
Aged 16-69 years - once every 2 years
Aged 70 years and over - every 1-2 years depending on eye health
Diabetic - once every year (please note: if diabetic screening is done elsewhere we cannot sight test you every year)
Glaucoma patients - every year (this may be less often if you are being treated by a specialist)
Aged 40 years and over with an immediate relative with glaucoma - every year